Smart purchases with Nores and Krogvis

On 10 November, Nores, in collaboration with Krogvis, organised an education and social gathering for Nores members in Kiruna.

As tourism in Norrland continues to grow strongly — with a record number of guest nights in 2024 and an increasing interest in genuine Arctic experiences — the role of hotels and restaurants is becoming increasingly important to the overall experience. Here, Nores and Krogbi actively contribute to the positive development of the industry, where professionalism and hospitality are at the heart.

Members enjoyed an inspiring day with a focus on hosting and upselling — combined with smart shopping. The course, held by Krogvis, was a mixture of guest focus, sales and purchasing skills. This creates both more satisfied guests and better financial results for the operations.

The day offered valuable reminders of the basics of good hosting: greeting, caring for, ending the meeting and guiding the guest for the best experience possible.
There was also a lovely lunch and coffee served at Best Western Arctic Eden in Kiruna.

Tourism in Norrland continues to grow and the role of hotels and restaurants is increasingly important for the overall experience.

It was a bunch of inspired and satisfied members who attended the gathering.

“A good education that I can highly recommend. We got a broader insight into how to think contract prices, as well as meet other colleagues and brainstorm ideas on how to work. A great review of how to provide great service with upsell and still have the guest in focus“, says Trine Nilsen Saloniemi, Food and Beverage Manager at Best Western Arctic Eden.

Course leader Monica Norqvist from Krogvis filled in
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“Being able to come up to Kiruna and meet the employees at the units is a pleasure. Conversations about hosting, guest focus and sales remind us why what we do — to create experiences that guests remember and that we can be proud of together.”

Concrete tips on smart purchases were shared with Nore's members who attended the gathering in Kiruna.

Nore's purchasing advisor Sebastian Häggblom ended the day with concrete tips on smart purchases and how members can use Nore's tools and agreements even better in everyday life. This means that establishments can focus on delivering the best possible experience to their guests.

Are you curious about how smart shopping can strengthen your business? Contact our purchasing advisors for an unconditional conversation. Or fill out the form below and we will contact you.

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